Wirral University Teaching Hospital NHS Foundation Trust (WUTH) Integrated Library Service (ILS) have been awarded a tender by the National Institute of Innovation and Improvement (NIII) to "Develop a Business Intelligence Role For NHS Libraries" over the next 3 years.
Lisa Anderson (formerly Clinical Librarian) will be seconded to the role of Business Intelligence Service Project Manager. Lisa will be supported in this role by Victoria Kirk, who has been seconded for a period of three years to the Clinical Librarian role within the Trust.
As part of the NIII Service Modernisation Programme the tender aims to support the development of library services to meet local business needs. The vision of the ILS team is to establish a comprehensive Business Intelligence Service (BIS) that provides a knowledge harvesting and horizon scanning service to inform the work identified by the Trust’s Business Intelligence Unit.
A dedicated BIS (which will be part of HR and Organisational Development) will identify data to facilitate and enable the development of future practice and service delivery for the Trust. This pioneering service will be a fundamental device of the Trust’s service improvement, business/practice development and marketing. The learning gained from the project will be cascaded using uptake and spread methodology.
