As healthcare
settings become ever more complex, effective communication increasingly
underpins the success of NHS professionals – in their relationships both with patients
and colleagues. Speaking, listening and writing skills can be optimised to
ensure that patients experience high-quality interactions with healthcare professionals,
helping to improve the overall standard of their care. Being an effective
communicator also enables a professional to reduce stress in their own daily
work and gain enhanced career prospects.
We have provided a list of relevant articles from MA Healthcare
journals dealing with this area, thereby providing your staff with research,
information and tips that will support both their work and the quality of care for
their patients.
(Access to links via OpenAthens
authentication currently only work on the desktop version of our MAG Online
Library platform)
British Journal of Cardiac
Nursing
·
Communicating cardiology: lose the jargon, not
the patient
Published Online: November 04, 2016
British Journal of Community
Nursing
·
Person-centred communication for emotional
support in district nursing: SAGE and THYME model
Published Online: November 30, 2017
British Journal of Healthcare
Assistants
·
Increasing skills and confidence in caring
conversations: a course
Published Online: March 25, 2014
·
Communication and the support worker
Published Online: August 04, 2014
·
Communication, ethics and healthcare
assistants
Published Online: July 09, 2016
·
Top-quality communication skills remove
obstacles to communicating with people with dementia
Published Online: February 16, 2015
·
Care Certificate Standards 5 and 6: working in
a person-centred way; and communication
Published Online: January 28, 2016
·
Team communication
Published Online: March 07, 2018
·
6Cs: communication is a skill valued by
patients and colleagues
Published Online: March 12, 2015
·
Communication skills and enhancing clinical
practice through reflective learning: a case study
Published Online: February 16, 2015
British Journal of Healthcare
Management
·
Understanding power and communication
relationships in health settings
Published Online: September 24, 2015
·
Communication is a two-way street
Published Online: February 07, 2018
British Journal of Hospital
Medicine
·
The importance of doctor–patient communication
Published Online: February 20, 2014
British Journal of Midwifery
·
The importance of communication
Published Online: May 02, 2016
·
Heightening levels of compassion towards self
and others through use of compassionate mind training
Published Online: November 04, 2016
British Journal of Nursing
·
Identifying and managing underperformance in
nursing students
Published Online: March 14, 2016
·
Conflict management: importance and
implications
Published Online: January 28, 2017
·
Managing conflict appropriately to benefit
staff and organisations
Published Online: March 27, 2017
·
Written communication: from staff nurse to
nurse consultant. Part 1: Core principles
Published Online: August 12, 2014
·
Written communication: from staff nurse to
nurse consultant. Part 3: email communication
Published Online: September 24, 2014
·
Enhancing nurse-patient communication: a
critical reflection
Published Online: July 25, 2014
·
The importance of communication in sustaining
hope at the end of life
Published Online: July 08, 2015
·
Good communication and the safe healthcare
environment
Published Online: July 29, 2014
Dental Nursing
·
Neuro-Linguistic Programming: conversations
for change
Published Online: September 29, 2014
·
Communication – top of the list?
Published Online: June 03, 2016
·
The importance of greeting and listening
Published Online: November 07, 2017
·
The write stuff
Published Online: June 01, 2017
Gastrointestinal Nursing
·
Communication: an essential tool for
gastrointestinal nurses
Published Online: December 14, 2016
·
Breaking bad news: a case study on
communication in health care
Published Online: February 20,
2017
·
Improving communication between nurses and
parents
Published Online: September 21, 2015
International Journal of Palliative Nursing
·
What are the barriers to initiating
end-of-life conversations with patients in the last year of life?
Published Online: September 24, 2016
·
Communication differences when patients and
caregivers are seen separately or together
Published Online: November 30, 2015
·
Listening differently to patients can help
enhance their experience of care
Published Online: May 21, 2014
·
Never say die: death euphemisms,
misunderstandings and their implications for practice
Published Online: July 29, 2017
Journal of Health Visiting
·
Enhancing assertiveness in district nurse
specialist practice
Published Online: August 01, 2016
·
Learning the art of listening
Published Online: August 17, 2014
Journal of Kidney Care
·
Communication at the heart of leadership: the
seven Cs
Published Online: May 24, 2017
·
Active listening, part one: how and where
Published Online: March 24, 2018
Journal of Paramedic Practice
·
Crisis resource management in relation to
empowering people to speak up in emergency medical service clinical practice
settings
Published Online: February 10, 2017
Nursing and Residential Care
·
Difficult conversations in bereavement
Published Online: November 17, 2014
·
Implementing the Care Certificate: good
communication
Published Online: December 18, 2015
·
Words, words, words: conversation as a tool to
promote wellbeing
Published Online: June 24, 2014
·
How to … improve and develop complaints
handling
Published Online: June 17, 2014
Practice Management
·
Caring conversations
Published Online: January 17, 2017